Latest Articles

March 13th, 2018

Mail automatically moving to a mysterious Unwanted folder in Exchange Mailbox

We recently had a user who’s Outlook client mysteriously contained a new mailbox folder named Unwanted which was having some important mail filtered into it rather than going to the Inbox. After further investigation, we discovered that this folder can be created by the Samsung Galaxy’s default email application. Speaking further with the user, we […]

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November 25th, 2016

Configuring Linksys SPA3102 VoIP Gateway for 3CX Phone System

The Linksys SPA3102 VoIP Gateway is not supported for use with 3CX Phone System. See the list of supported VoIP Gateways here. IMPORTANT This gateway was tested with the following firmware version: 5.1.10(GW). This device does NOT support T38 fax transmission on the Gateway Port and therefore cannot be used to connect to an analog line to receive or […]

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November 7th, 2016

Unable to configure Outlook Options such as Signature

We experienced an odd issue recently on a new customer’s admittedly messy Windows 10 PC running Outlook 2016. We say messy because the machine had not been rebuilt since it was purchased many years ago and in those years had: Been through a Windows 7 > Window 10 in-place upgrade. Multiple versions of Office installed – […]

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February 7th, 2016

How to re-add a dropped disk from a degraded MDADM array

We had an issue earlier today where a customer’s Ubutnu Server decided to stop working. It simply refused to boot into the OS, instead displaying the following: [3.958693] md/raid:md0: raid level 5 active with 4 out of 5 devices, algorithm 2 BusyBox v1.18.5 (Ubuntu 1:1.18.5-1ubuntu4.1) built-in shell (ash) Enter ‘help’ for a list of built-in […]

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January 4th, 2016

How to remove $Windows.~BT and $Windows.~WS directories

If you’ve either upgraded to Windows 10 from a previous Windows 7/8 installation, or simply started the Windows 10 upgrade process you may noticed two sizeable folders on the root of your system drive named: $Windows.~BT (ours was approx 10.3GB in size) $Windows.~WS (ours was approx 5.6GB in size) These are hidden folders which are […]

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December 14th, 2015

How to use the Post in This Folder feature in Outlook

Have you ever found yourself having a conversation with someone via email, sending email back and forth for several days surrounding a single topic or project and then had to pick up the phone to verbally discuss the same subject to confirm/clarify some finer details? Or simply had to attend an in-person meeting to discuss […]

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